How to Package Goods Form


  • Ideally all repairs should be returned in original sale packaging. If unavailable, repairs should be repackaged with the minimum requirements as follows:

        - Call / Repair Number must appear on outside of carton and on product.

        - Floated road case or stiff cardboard carton.

        - Packaging tape should be used to reinforce seams in cartons and to close packages.

        - Bubble wrap, styrofoam beads or similar cushioning material should be tightly packed around the unit. The carton
           should be completely filled so as not to allow any movement within case or carton during transit.

        - Do not send any accessories unless they are suspected to be the cause of fault.
           (eg. power supply, earphones, cables etc).

        - Anything flexible should be reinforced with stiff card before packaging.

        - Anything fragile should be clearly labelled “FRAGILE”.

        - Anything over 20kg should be marked “HEAVY”.

        - All incoming repairs are to be correctly addressed, stating Call / Repair Number on the outer carton.
           Please use the following address:
                                                           Jands Service
                                                           Unit 2/26 Kent Road
                                                           Mascot NSW 2020

        - Repairs are to contain a brief and accurate description.

        - Any old freight stickers should be removed before shipping including remnants of consignment notes and destination
           labels.

    Packaging