Lighting Product Support
The world of lighting is complex and sometimes you just need a bit of professional advice or support.
Listed below you will find relevant links, useful documentation and technical support material relating to lighting products.
Additionally, if you can’t find what you’re looking for on this page please visit our online knowledge database, Support Centre, via the link provided below.
If you are still stuck, feel free to contact us directly for further assistance. Jands Technical Resource Group can be reached from Monday to Friday, 9am - 5pm Australian Eastern Standard time via the following:
Phone Number: (+61) 2 9582 0909
Fax Number: (+61) 2 9582 0999
Email: tech@jands.com.auJands Knowledge Database
Support Centre: Jands online knowledge database.
Link to Support Centre and use the search function to find the information you’re after and to view answers to an extensive list of FAQs. To post questions to be answered directly by our Technical Resource Group please email tech@jands.com.au.
Technical Support Material
Lamp Life and the Law of Averages
Remote Device Management – Part I
Relevant Links
ALIA Website (Australasian Lighting Industry Association)
Chroma-Q Downloads & Documentation
ETC Online Community Centre (blogs; forums; photos)
ETC Solutions (Lighting Glossary; System Overviews; Guides to assist in selecting the right ETC product for your needs)
Flyingpig.com (Resources for downloading and creating Hog fixture Library files)
VARI*LITE Downloads & Documentation
Last Updated
November 2008
