Audio Product Support
The world of live audio is complex and sometimes you just need a bit of professional advice or support.
Listed below you will find relevant links, useful documentation and technical support material relating to audio products.
Additionally, if you can’t find what you’re looking for on this page please visit our online knowledge database, Support Centre, via the link provided below.
If you are still stuck, feel free to contact us directly for further assistance. Jands Technical Resource Group can be reached from Monday to Friday, 9am - 5pm Australian Eastern Standard time via the following:
Phone Number: (+61) 2 9582 0909
Fax Number: (+61) 2 9582 0999
Email: tech@jands.com.auJands Knowledge Database
Support Centre: Jands online knowledge database.
Link to Support Centre and use the search function to find the information you’re after and to view answers to an extensive list of FAQs. To post questions to be answered directly by our Technical Resource Group please email tech@jands.com.au.
Technical Support Material
Amplifier & Loudspeaker Power Ratings
BSS SoundWeb Architect - Macros
BSS SoundWeb London Architect Training Modules
Gap and Non-Gap Ambient Noise Compensator
Wireless Spectrum update - The sky is not falling (yet)
Relevant Links
Australian Wireless Audio Group (AWAG)
BSS
BSS Online Technical Support (BSS Technical Notes; Application Notes; Software Versions; FAQs; User Groups)
Clear-Com
Clear-Com Support (Manuals; Datasheets; Backpanel Diagrams)
Crown
Crown Software & Firmware Downloads
Crown Product Technical Information
Crown Knowledge Database (FAQs)
DBX
DBX Knowledge Database (FAQs)
JBL
JBL Professional Technical Library
JBL Professional Software Downloads
Lexicon
Lexicon Desktop Recording Tutorials
Lexicon Software and Documentation
Optocore
Shure
Soundcraft
Soundcraft Professional Audio Learning Zone
(Tutorials; White Pages; FAQs; Training Courses; Useful Tools; Documents & Links)
Stanton
Stanton's Guide to Turntable Set-up
Last Updated
August 2008
